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Salesforce Sales Cloud Extension

by Aprimo

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Overview

CRM
Community & Open Source
Salesforce
Included
Digital Asset Management

The Salesforce Sales Cloud Extension for Aprimo is a native integration that embeds digital asset management directly into the CRM environment. It enables sales teams to search, select, and insert brand-approved marketing materials from Aprimo DAM without leaving the Salesforce Lightning interface. This integration streamlines sales workflows and ensures brand consistency by providing immediate access to the most current, governed content.

What it Does

The Salesforce Sales Cloud Extension provides a seamless connection between your Aprimo Digital Asset Management (DAM) environment and the Salesforce Sales Cloud platform. By integrating these systems, sales teams can access approved, brand-compliant assets directly within their CRM workspace. This eliminates the need to switch between applications, ensuring sales representatives always use the most up-to-date marketing materials to engage prospects and close deals.

How It Works

The integration functions by installing a managed package or Lightning component into the Salesforce environment. Once the secure connection to the Aprimo DAM tenant is configured, the component is added to record pages via the Lightning App Builder. When a user opens a record (e.g., an Opportunity), the embedded Aprimo selector allows them to browse or search the DAM using an iframe-based interface. Upon selecting an asset, the file or its public CDN link is passed back to Salesforce to be incorporated into the record or communication workflow.

Key Capabilities

  • The Salesforce Sales Cloud Extension provides a seamless connection between your Aprimo Digital Asset Management (DAM) environment and the Salesforce Sales Cloud platform
  • By integrating these systems, sales teams can access approved, brand-compliant assets directly within their CRM workspace
  • This eliminates the need to switch between applications, ensuring sales representatives always use the most up-to-date marketing materials to engage prospects and close deals

FAQ

Where in Salesforce can sales teams access the Aprimo DAM?
The extension uses a native Salesforce Lightning component that can be added to standard or custom objects, such as Accounts, Leads, Contacts, and Opportunities.
 
Does the extension support Aprimo’s advanced search features?
The integration provides direct access to the Aprimo vault, allowing users to use the same search filters and metadata categories they would use in the standalone DAM.
 
How does this integration ensure sales reps use the right version of a document?
By pulling assets directly from the DAM, sales teams are prohibited from using localized or outdated files, as they only see the most current, marketing-approved versions.
 
Is there an additional cost for the Salesforce Sales Cloud Extension?
The extension is included with your Aprimo subscription and is provided as a Community & Open Source asset.
 
Can the extension provide different asset formats for different sales channels?
Yes, the integration supports channel-optimized delivery, meaning the CRM can pull the specific file format or resolution most appropriate for the sales communication being sent.