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Mastercard and Boehringer Ingelheim - Scale Planning Globally | AUG 26, 2025

Frequently Asked Questions (FAQ)

Browse below for quick answers to our most common topics. 

FAQ

What is Digital Asset Management?

Digital Asset Management (DAM) is software that enables organizations to store, organize, manage, and share digital content such as images, videos, documents, and design files. It acts as a centralized library where teams can easily access up-to-date, approved assets.

DAM is especially valuable for marketing, creative, and content operations teams that need to streamline workflows, maintain brand consistency, and accelerate content delivery.

Core capabilities of a DAM system include:

  • Metadata tagging and fast asset search
  • Version control and content history
  • Role-based access and permissions
  • Workflow automation and approval tracking
  • Integration with creative and marketing tools

DAM is critical for enterprises managing large volumes of content across multiple brands, channels, or regions—ensuring assets are always findable, usable, and secure.

What are the benefits of using a DAM system?

A Digital Asset Management (DAM) system helps organizations manage, organize, and distribute their digital content more efficiently. By serving as a single source of truth for assets, a DAM improves collaboration, speeds up content workflows, and ensures brand consistency across teams and channels.

Key benefits of using a DAM system include:

  • Faster asset retrieval through metadata tagging and advanced search
  • Brand control with permission-based access and usage tracking
  • Streamlined creative workflows via integrated review and approval tools
  • Improved content reuse across campaigns, regions, and formats
  • Compliance and auditability for regulated industries
  • Version control to avoid duplicates and outdated assets
  • Scalability to support global teams and high content volumes

DAM systems are essential for marketing, creative, and content ops teams looking to reduce inefficiencies and scale content delivery in an increasingly complex digital landscape.

What’s the difference between a digital asset management (DAM) system and a content management system (CMS)?

Digital Asset Management (DAM) and Content Management Systems (CMS) serve different but complementary roles in the content ecosystem.

A DAM system is used to manage the entire lifecycle of digital assets like images, videos, PDFs, and design files. It provides centralized storage, metadata tagging, search, versioning, rights management, and controlled distribution across teams and channels.

A CMS, by contrast, is designed to publish and manage content on websites or digital experiences. It focuses on page structure, web templates, site navigation, and publishing workflows.

Key differences:

Features
DAM
CMS
Stores all digital files
Yes
No (typically only web content)
Metadata and search
Yes
Limited
Publishes to website
No
Yes
Brand governace
Yes
No

Enterprises often use both: DAM to manage and prepare content, CMS to publish it to web and digital channels.

What is the best DAM solution for large enterprises?

The best digital asset management (DAM) systems for large enterprises are designed to handle complex content operations at scale. These platforms support global teams, advanced metadata structures, multi-brand management, and strict governance requirements.

Key features to look for in an enterprise-grade DAM include:

  • Scalable cloud architecture
  • Robust metadata and taxonomy management
  • Role-based access and approval workflows
  • Integration with creative and marketing ecosystems
  • Support for brand governance across regions and teams

Enterprise DAM platforms also offer advanced capabilities such as AI-powered tagging, content reuse across channels, and audit trails for compliance.

Organizations in industries like finance, retail, and healthcare often require DAM systems that can meet strict regulatory standards while still enabling fast content delivery across campaigns and markets.

When evaluating DAM platforms, large enterprises should focus on configurability, extensibility, and the ability to unify content operations across departments and geographies.

What’s the best scalable DAM system for global teams?

A scalable Digital Asset Management (DAM) system enables global organizations to manage high volumes of digital content across brands, regions, and teams without losing control or efficiency.

Key features that support scalability include:

  • Cloud-native infrastructure for performance and accessibility worldwide
  • Multi-language support for metadata, tagging, and interfaces
  • Granular permissions to manage access by team, region, or business unit
  • Automated workflows for localization, review, and approvals
  • Global content distribution with CDN integration and usage tracking

Scalable DAM systems also ensure brand consistency by centralizing approved assets and applying governance policies that meet enterprise standards. Teams across time zones can collaborate in real time, reuse content more effectively, and maintain compliance.

For global organizations, a scalable DAM isn’t just a storage solution—it’s a core operational layer for managing digital content at speed and scale.

What is the best DAM software for marketing teams?

The best digital asset management (DAM) software for marketing teams supports fast content creation, brand consistency, and multichannel delivery. These platforms help marketers manage campaign assets, automate approvals, and ensure the right content gets to the right audience at the right time.

Key features to look for include:

  • Metadata tagging for fast asset discovery
  • Role-based access for brand control
  • Review and approval workflows
  • Integration with creative and marketing tools (e.g., Adobe Creative Cloud, CMS, MAP)
  • Support for localization and content reuse

Top DAM platforms for marketing teams include:

  • Aprimo – Strong in workflow automation, modular content, and brand governance
  • Bynder – Known for ease of use and templating
  • Brandfolder – Focused on asset sharing and user-friendly UI

Marketing teams benefit most from DAM systems that combine operational efficiency with the flexibility to move at campaign speed.

Aprimo vs Bynder DAM comparison

Aprimo and Bynder are both enterprise-grade digital asset management (DAM) platforms, but they support different priorities and use cases.

Aprimo specializes in end-to-end content operations, offering capabilities in workflow automation, metadata governance, modular content, and creative templating for brand consistency. It’s built for global enterprises managing complex content ecosystems.

Bynder focuses on ease of use and brand portals, with strong support for creative collaboration and self-service templates for marketing teams.

Key comparison areas:

Features
Aprimo
Bynder
Content Operations & Workflow
Yes
No
Creative Templating
Yes
Yes
Modular Content Support
Yes
No
Brand Portals
Yes
Yes
Enterprise Governance
Yes
No

Choosing between them depends on whether you prioritize deep operational control (Aprimo) or quick creative execution (Bynder).

Adobe Experience Manager Alternatives

Adobe Experience Manager (AEM) is a powerful platform, but many organizations seek alternatives that offer more flexibility, lower complexity, or stronger support for specific use cases like digital asset management (DAM).

Top alternatives to AEM for DAM include:

  • Aprimo – Scalable DAM with advanced content operations, workflow automation, and modular content support for global teams.
  • Bynder – Brand-focused DAM known for ease of use and creative collaboration tools.
  • Widen (an Acquia company) – Offers solid DAM features with native integrations for content publishing and analytics.
  • MediaValet – Cloud-native DAM with AI tagging and user-friendly UI.
  • Brandfolder – Focuses on visual asset management and marketing enablement.

When evaluating AEM alternatives, consider factors like content governance, metadata structure, integrations, team size, and total cost of ownership. Enterprises often find that purpose-built DAM platforms better support content velocity, localization, and compliance at scale.

Open-Source DAM vs Enterprise DAM

Open-source and enterprise digital asset management (DAM) systems serve different needs.

Open-source DAMs (e.g., ResourceSpace, Pimcore) offer customizable frameworks that are free to use and modify. They’re ideal for organizations with in-house technical teams and limited budgets, but they often require significant development, maintenance, and integration work.

Enterprise DAMs (e.g., Aprimo, Bynder, Widen) are commercial platforms designed to support complex content operations at scale. They typically include:

  • Built-in governance and compliance controls
  • Scalable cloud infrastructure
  • Integration with marketing and creative tools
  • Enterprise-grade support and SLAs
Features
Open-Source
Enterprise
Cost
Low
Higher
Customization
High
Moderate
Out-of-the-box features
Limited
Robust
Supoort
Community
Dedicated
Compliance & Security
Manual
Built-in

Choosing between the two depends on organizational size, complexity, and available technical resources.

Bynder vs Widen vs Aprimo

Bynder, Widen (an Acquia company), and Aprimo are leading digital asset management (DAM) platforms, each with unique strengths depending on organizational needs.

  • Bynder is user-friendly and brand-focused, offering strong templating and creative collaboration tools for fast-moving marketing teams.
  • Widen combines DAM with content publishing and analytics, making it ideal for mid-sized companies looking for a hybrid solution.
  • Aprimo is built for enterprise content operations, excelling in workflow automation, metadata governance, and modular content reuse at scale.

Key comparison areas:

Features
Bynder
Widen
Aprimo
Brand Portals
Yes
Yes
Yes
Workflow Automation
Yes
Yes
Metadata Governance
Yes
Yes
Modular Content Support
No
Yes
Integrations (MRM/CMS)
Yes
Yes

Your choice depends on whether your priority is ease of use (Bynder), hybrid DAM + CMS (Widen), or full-scale content operations (Aprimo).

What is predictive metadata in a DAM?

Predictive metadata in a digital asset management (DAM) system refers to the use of artificial intelligence (AI) and machine learning to automatically tag, classify, and enrich digital assets based on content, context, and usage patterns.

Instead of relying solely on manual tagging, predictive metadata uses models trained on existing assets to suggest or apply:

  • Descriptive keywords
  • Usage rights or compliance flags
  • Content categories or campaign tags
  • Performance or engagement metadata

This accelerates asset discoverability, improves consistency, and reduces the administrative burden on creative and marketing teams. Predictive metadata also powers intelligent workflows — for example, routing assets based on content type or campaign relevance.

For large organizations managing high volumes of assets, predictive metadata helps scale content operations while ensuring that assets are accurately tagged and easily reused across channels, teams, and regions.

How can you use AI to tag marketing content?

AI can dramatically improve how marketing teams tag digital assets by automating metadata creation and classification. Most advanced digital asset management (DAM) systems now include AI-powered tagging features that analyze asset content and context.

Common ways AI is used to tag marketing content:

  • Image recognition: Identifies objects, people, logos, and scenes in photos or videos
  • Text extraction: Pulls embedded copy from PDFs or presentations
  • Natural language processing (NLP): Suggests campaign names, audience segments, or content themes
  • Auto-tagging rules: Applies consistent metadata based on usage patterns or file types
  • Usage prediction: Tags assets likely to be used in specific campaigns or regions

Using AI reduces manual effort, speeds up asset onboarding, and ensures content is searchable, consistent, and ready for reuse. This is especially valuable for organizations managing high volumes of content across distributed teams.

What is the role of metadata in scaling content supply chains?

Metadata plays a foundational role in scaling content supply chains by making digital assets easier to organize, find, govern, and reuse across teams and channels.

In a DAM system, metadata is the structured information attached to assets — such as keywords, usage rights, campaign tags, product SKUs, audience segments, or performance data.

Metadata supports scalability in key ways:

  • Enables precise search and retrieval at scale
  • Facilitates content localization and personalization
  • Automates routing, approvals, and reuse workflows
  • Supports compliance by flagging rights restrictions or expirations
  • Powers modular content assembly and distribution

For global teams managing thousands of assets, metadata ensures that content moves efficiently through creation, review, deployment, and repurposing stages. It’s the connective tissue of the modern content supply chain.

Enterprises looking to scale content delivery without increasing headcount or chaos rely on metadata to drive automation, consistency, and operational insight.

How can a DAM be used to manage modular content?

A digital asset management (DAM) system plays a key role in enabling modular content strategies by organizing and governing the building blocks of marketing content—such as headlines, product shots, copy blocks, CTAs, and localized variants.

How DAM supports modular content management:

  • Stores and categorizes atomic content elements
  • Applies structured metadata for tagging by region, persona, or format
  • Integrates with content planning and personalization tools
  • Manages version control across all variants
  • Automates reuse and recombination workflows

With modular content, teams can assemble personalized campaigns faster using pre-approved components. A DAM ensures that every module is brand-compliant, up to date, and available for reuse across channels and markets.

This approach is especially valuable for large organizations managing multichannel campaigns across geographies — helping scale content output without duplicating effort.

DAM is the operational backbone that makes modular content execution possible.

How can a DAM support ESG and sustainability reporting?

A digital asset management (DAM) system can support ESG (Environmental, Social, and Governance) initiatives by providing centralized control over sustainability-related content, documentation, and disclosures.

Organizations use DAMs to manage:

  • Approved ESG report visuals, infographics, and statements
  • Audit-ready documentation for governance and compliance
  • Regional disclosures or regulatory filings
  • Internal training and stakeholder communication materials
  • Sustainability campaign assets

By tagging ESG content with structured metadata — such as reporting year, initiative type, or region — teams can ensure accurate reuse, easier retrieval, and clear version control.

DAM also supports brand consistency and transparency across sustainability communications. Whether publishing to investors, customers, or employees, organizations benefit from using DAM to standardize how ESG narratives are delivered and maintained.

This is especially valuable for companies preparing reports under frameworks like GRI, SASB, or CSRD.