Aprimo MVP program
Terms & Conditions

Next Section

Terms & Conditions

By participating in the Aprimo MVP (Most Valuable Peer) Program, you agree to the terms, conditions, policies and procedures of the program. As the member representative, you are responsible for remaining knowledgeable about the program's terms and conditions.

You understand and acknowledge that Aprimo reserves the right to change or terminate the Aprimo MVP program at any time, with or without prior written notice.

All offers are void where prohibited by law.

Aprimo reserves the right to disqualify a member who violates these terms and conditions.

Eligibility

Membership is open to companies that are Aprimo customers. Customers may express interest through the online enrollment form or through their Customer Success Director. Enrollment interest will be reviewed by the MVP Program Manager for eligibility and customer will be contacted for further discussion and/or confirmation of enrollment.

Generally, a company may have only one MVP membership. The membership will be administered through one account contact known as the Primary MVP. Employees other than the Primary MVP may participate to earn points for the member company. The Primary MVP may donate points to other members of their organization.

Aprimo employees are not eligible to participate in this program. Government accounts are eligible to participate only if permitted by applicable law.

Program Points

The program currency is Aprimo Customer Appreciation points. The points accrue to the sole benefit of the member company and may not be transferred or assigned to any other individual, trust, estate, business or association.

Aprimo Customer Appreciation Points do not constitute property of the member company, have no fixed value, are not transferable and may not be redeemed for cash.

The member earns Aprimo Customer Appreciation points for completing specific Aprimo reference and marketing activities. The Aprimo Customer Programs team will offer members opportunities to earn points. Requested activities may be accepted or declined at your discretion. The Primary MVP is responsible for coordinating the availability of company resources and personnel related to an accepted activity.

Points are awarded when the requested activity is completed by an employee of the member company and confirmed by a member of the Aprimo Customer Programs team. You may notify Customer Programs team of a completed activity by sending an e-mail to aprimomvp@aprimo.com.

Aprimo must be notified of any MVP Program account discrepancies within three months of the date on which the claimed points were earned. After three months, the points in dispute will be forfeited.

All questions or disputes regarding eligibility of points for Aprimo MVP Program or the eligibility of points for accrual, conversion or redemption will be resolved by Aprimo at its sole discretion.

Aprimo Customer Appreciation Points may also be awarded for special offers, promotions or activities offered by a member of the Customer Programs team at the time of a request.

Rewards

You can see the available rewards on our website at www.aprimo.com and redeem Aprimo Customer Appreciation points for membership rewards (valued in U.S. dollars) by emailing aprimomvp@aprimo.com.

Only the Primary MVP can authorize redemption of Aprimo Customer Appreciation points on behalf of the member company. Only members in good standing will be eligible for Aprimo Customer Appreciation rewards.

Rewards may be added, deleted or modified during the life of the program. Rewards are subject to availability and/or conditions or restrictions specified by the providing company, sponsor or promoter.

Upon redemption of a reward, Aprimo Customer Appreciation points will be deducted from your Peer Advantage account.

The sale or barter of any reward or benefit other than by Aprimo is prohibited.

Aprimo's liability under this program shall be limited to the approximate value of the award chosen.

Limitations

A company must have a Primary MVP to be a member.

Members who do not participate in the program for 12 consecutive months will be considered inactive and membership will cease without notice. Members may reactivate their membership contacting our Customer Programs team.

The determination of tax liability for any federal, state or local taxes, as may be applicable, arising out of the accrual or conversion of points, shall be the sole responsibility of the member. Regarding the Aprimo Charitable Contribution Reward, Aprimo will be eligible for the tax credit associated with this donation since they will be making the cash donation selected by your company.

Aprimo Customer Appreciation points expire 24 months after they were earned.

Miscellaneous

Aprimo shall have a perpetual, worldwide, fully paid up right to copy, display and distribute materials generated as a result of marketing activities. Aprimo may not modify materials without consent of member company except that Aprimo may accurately summarize, edit, quote, excerpt or otherwise reuse such materials.

Your company will provide reasonable assistance to Aprimo in obtaining any permissions that Aprimo might need to exercise the above rights.

The parties will attempt in good faith to resolve any controversy or claim related to the MVP program by negotiation or mediation. If they are unable to do so, and regardless of the causes of action alleged, the claim, whether arising under this Agreement or otherwise, will be resolved by arbitration, pursuant to the then-current Commercial Rules of the American Arbitration Association and the federal substantive and procedural law of arbitration. The arbitrator's award will be final and binding, and may be entered in any court having jurisdiction thereof, but may include only damages consistent with the limitations in this Agreement. Each party will bear its own attorney's fees and costs related to the arbitration. The obligations to negotiate, mediate and arbitrate shall not apply to claims for misuse or infringement of a party's intellectual property rights. Any claim or action must be brought within two years after the cause of action accrues. This agreement is governed by the laws of the State of New York.

IN NO EVENT WILL APRIMO BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES. APRIMO'S LIABILITY UNDER THIS PROGRAM IS LIMITED TO THE VALUE OF THE ACCRUED POINTS.

Terms & Conditions

By participating in the Aprimo MVP (Most Valuable Peer) Program, you agree to the terms, conditions, policies and procedures of the program. As the member representative, you are responsible for remaining knowledgeable about the program's terms and conditions.

You understand and acknowledge that Aprimo reserves the right to change or terminate the Aprimo MVP program at any time, with or without prior written notice.

All offers are void where prohibited by law.

Aprimo reserves the right to disqualify a member who violates these terms and conditions.

Eligibility

Membership is open to companies that are Aprimo customers. Customers may express interest through the online enrollment form or through their Customer Success Director. Enrollment interest will be reviewed by the MVP Program Manager for eligibility and customer will be contacted for further discussion and/or confirmation of enrollment.

Generally, a company may have only one MVP membership. The membership will be administered through one account contact known as the Primary MVP. Employees other than the Primary MVP may participate to earn points for the member company. The Primary MVP may donate points to other members of their organization.

Aprimo employees are not eligible to participate in this program. Government accounts are eligible to participate only if permitted by applicable law.

Program Points

The program currency is Aprimo Customer Appreciation points. The points accrue to the sole benefit of the member company and may not be transferred or assigned to any other individual, trust, estate, business or association.

Aprimo Customer Appreciation Points do not constitute property of the member company, have no fixed value, are not transferable and may not be redeemed for cash.

The member earns Aprimo Customer Appreciation points for completing specific Aprimo reference and marketing activities. The Aprimo Customer Programs team will offer members opportunities to earn points. Requested activities may be accepted or declined at your discretion. The Primary MVP is responsible for coordinating the availability of company resources and personnel related to an accepted activity.

Points are awarded when the requested activity is completed by an employee of the member company and confirmed by a member of the Aprimo Customer Programs team. You may notify Customer Programs team of a completed activity by sending an e-mail to aprimomvp@aprimo.com.

Aprimo must be notified of any MVP Program account discrepancies within three months of the date on which the claimed points were earned. After three months, the points in dispute will be forfeited.

All questions or disputes regarding eligibility of points for Aprimo MVP Program or the eligibility of points for accrual, conversion or redemption will be resolved by Aprimo at its sole discretion.

Aprimo Customer Appreciation Points may also be awarded for special offers, promotions or activities offered by a member of the Customer Programs team at the time of a request.

Rewards

You can see the available rewards on our website at www.aprimo.com and redeem Aprimo Customer Appreciation points for membership rewards (valued in U.S. dollars) by emailing aprimomvp@aprimo.com.

Only the Primary MVP can authorize redemption of Aprimo Customer Appreciation points on behalf of the member company. Only members in good standing will be eligible for Aprimo Customer Appreciation rewards.

Rewards may be added, deleted or modified during the life of the program. Rewards are subject to availability and/or conditions or restrictions specified by the providing company, sponsor or promoter.

Upon redemption of a reward, Aprimo Customer Appreciation points will be deducted from your Peer Advantage account.

The sale or barter of any reward or benefit other than by Aprimo is prohibited.

Aprimo's liability under this program shall be limited to the approximate value of the award chosen.

Limitations

A company must have a Primary MVP to be a member.

Members who do not participate in the program for 12 consecutive months will be considered inactive and membership will cease without notice. Members may reactivate their membership contacting our Customer Programs team.

The determination of tax liability for any federal, state or local taxes, as may be applicable, arising out of the accrual or conversion of points, shall be the sole responsibility of the member. Regarding the Aprimo Charitable Contribution Reward, Aprimo will be eligible for the tax credit associated with this donation since they will be making the cash donation selected by your company.

Aprimo Customer Appreciation points expire 24 months after they were earned.

Miscellaneous

Aprimo shall have a perpetual, worldwide, fully paid up right to copy, display and distribute materials generated as a result of marketing activities. Aprimo may not modify materials without consent of member company except that Aprimo may accurately summarize, edit, quote, excerpt or otherwise reuse such materials.

Your company will provide reasonable assistance to Aprimo in obtaining any permissions that Aprimo might need to exercise the above rights.

The parties will attempt in good faith to resolve any controversy or claim related to the MVP program by negotiation or mediation. If they are unable to do so, and regardless of the causes of action alleged, the claim, whether arising under this Agreement or otherwise, will be resolved by arbitration, pursuant to the then-current Commercial Rules of the American Arbitration Association and the federal substantive and procedural law of arbitration. The arbitrator's award will be final and binding, and may be entered in any court having jurisdiction thereof, but may include only damages consistent with the limitations in this Agreement. Each party will bear its own attorney's fees and costs related to the arbitration. The obligations to negotiate, mediate and arbitrate shall not apply to claims for misuse or infringement of a party's intellectual property rights. Any claim or action must be brought within two years after the cause of action accrues. This agreement is governed by the laws of the State of New York.

IN NO EVENT WILL APRIMO BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES. APRIMO'S LIABILITY UNDER THIS PROGRAM IS LIMITED TO THE VALUE OF THE ACCRUED POINTS.

Ready to take the next step?

Request A Demo